> For the complete documentation index, see [llms.txt](https://bothosting-net.gitbook.io/bot-hosting.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bothosting-net.gitbook.io/bot-hosting.net/troubleshooting/upload-unarchive-errors.md).

# Upload / Unarchive Errors

You might get an error while trying to upload or unarchive files on the server. Here are some possible causes:

* The maximum upload size is 100MB, and what you are uploading exceeds that size. If you are using a Node.js server, you do not need to include the `node_modules` folder or the `package-lock.json` file in your archive. Just keep the `package.json` file, which the server uses to install packages.
* The server may have a network issue while the upload is in progress. In this case, there is not much you can do other than try again after a few minutes or upload the files over SFTP. More information about SFTP and how to connect with it can be found [here](/bot-hosting.net/legacy/sftp-connection.md).

{% hint style="warning" %}
If you are using `.rar` archives, please switch to `.zip` or `.tar.gz`, as `.rar` may generate issues while unarchiving.
{% endhint %}


---

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