An unexpected error was encountered while handling this request

This troubleshooting article is specific for the legacy panel. Please use the new panel instead.

This indicates a server error while trying to process a power action (start, restart, stop), usually caused by the node which runs your server being overloaded.

The issue is on the server’s end and cannot be fixed by you. All you can do is wait patiently for the issue to resolve itself. We cannot provide an ETA (estimated time of arrival) for when this will be fixed.

Transferring your server to a different node is only possible if you are a premium user.