> For the complete documentation index, see [llms.txt](https://bothosting-net.gitbook.io/bot-hosting.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bothosting-net.gitbook.io/bot-hosting.net/faqs-and-information/premium.md).
# Premium Support & Nodes
{% hint style="info" %}
Legacy Panel guide
{% endhint %}
*If you buy a pack worth **$3 or more** using one of the methods listed in the* [*Payment Guide*](/bot-hosting.net/faqs-and-information/payment-guide.md)*, you get access to Premium Nodes and Premium Support. This payment is **not** monthly or yearly. Buying one qualifying pack is enough to keep premium node access and support permanently.*
#### **What does Premium Support mean?**
*Your tickets will be answered faster by the Support Team or Developers.*
`Please note:` this **does not** mean you will get an instant solution or a reply to every ticket. We still have a queue, and Support Team members cannot handle **server-side requests**. In those cases, you **need to wait for a developer**.
#### **What does Premium Node Access mean?**
*Your **new** servers will be deployed on Premium nodes, which offer higher stability. You can find more information* [*here*](/bot-hosting.net/faqs-and-information/nodes-ip-and-information.md)*.*
`Please note:` if you want to move servers that you created before buying the pack, you need to open a support ticket in our Discord Support Server and wait for a developer to transfer them.
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